Luke is a warm-hearted and highly skilled legal operations expert with a remarkable 8-year track record in the personal injury field, where he has skillfully managed cases spanning auto accidents to workplace injuries. As the Client Operations Lead at Mighty, Luke devotes himself wholeheartedly to ensuring each client receives not only exceptional support and transparent communication, but also the empathy and understanding they deserve during their challenging journey. In addition to his unwavering dedication to clients, Luke works closely with case managers and attorneys, applying his expertise to optimize processes and incorporate cutting-edge technology for top-notch case management. This collaborative approach allows him to address the unique needs of every individual, further solidifying the trust and rapport he builds with each client. Luke's authentic compassion, paired with a thorough understanding of personal injury claims, makes him an indispensable ally for clients, case managers, and attorneys as they traverse the intricate road to justice.