Technology, Legal Ethics, and the Future of Personal Injury
For decades, the personal injury market has grown more expensive for consumers even as technology has made the work law firms do highly automated and exponentially more efficient. We are here to change that by providing the first free AI tool to help injured consumers value and settle their personal injury claim.
Our approach to Legal Ethics and Innovation is built on transparency, consumer empowerment, and a rigorous commitment to staying within the boundaries of the regulations. Below are the pillars of our commitment to legal ethics while bringing Access to Justice to millions of the most vulnerable when they’re most vulnerable.
Pre-Suit PI is Primarily Administrative, Not Legal
The vast majority of personal injury cases are resolved "pre-suit"—meaning before a lawsuit is ever filed. At this stage, the work is almost entirely administrative and well suited for AI tools: gathering police reports, requesting medical records, and organizing facts.
Legal work is rightly divided into two phases: pre-suit and litigation. We believe consumers are almost always better off completing the pre-suit phase before deciding whether to hire a lawyer. We help consumers do this by giving them the ability to understand what their case is worth, what the insurance company is offering, and, if necessary, to use that information to speak to a lawyer and see if that offer can be improved.
AI as a Tool, Not a Lawyer
Mighty is a technology platform, not a law firm. Our AI provides an intuitive wrapper to existing LLM technology to help consumers organize and understand their own data. That means:
- No Legal Judgment: Our software does not exercise legal judgment reserved for licensed attorneys. It facilitates the pro se (self-represented) process by providing public information and document preparation tools leveraging the power of LLMs.
- Clear Disclosures: Every user is informed—clearly and repeatedly—that Mighty is a non-lawyer service. We don't practice law; we empower you to represent yourself.
- Lawyer Escalation: We make it easy for our users to speak to a lawyer when the need arises by facilitating introductions to qualified local lawyers in all 50 states.
The "Waymo" Model of Responsible Escalation
Just as autonomous vehicles like Waymo began on simple roads before moving to complex intersections, Mighty is designed with "safety-critical" escalation triggers.
We’re starting with motor vehicle accidents because they tend to be simpler. We do not help users with slip and falls, construction accidents, or other non-MVA accidents at this time. We expect we will in the future as we test these additional accident types.
Even among MVAs, our system is designed to be conservative. Based on our data, our AI currently flags a much larger proportion of cases for Attorney Escalation than we expect to in the future. If a case is complex, we don’t just "let the AI handle it"—we provide a one-click path to an attorney in our network.
Solving the Innovation Tax
In the last decade, PI firms have used technology to reduce their labor costs by upwards of 30%. Yet, consumer fees haven't dropped; in some cases, they’ve risen to 40%. Even worse, some firms now pass the cost of their "efficiency software" directly onto the client as a case expense.
Mighty breaks this cycle. By offering our AI tools for free, we ensure that technological progress results in consumer savings, not just law firm profits. We make money from the small percentage of cases that actually need a lawyer—allowing us to fund free tools for everyone else. Not only will our innovations help consumers we work with, but we expect our presence to force PI lawyers to more aggressively compete for clients through the value they offer and not just on who can market better.
Professional Supervision and Ethics
Mighty isn't run by engineers alone. Our founder, Joshua Schwadron, is an attorney with 20+ years of experience who oversees our standards and practices. Furthermore, we are advised by some of the nation’s leading legal ethics experts to ensure we remain the gold standard for consumer-facing legal tech.
We aren’t anti-lawyer; we are pro-consumer. We believe that if a lawyer is going to take 33% of your settlement, they should only do that when it’s clear the case would benefit from lawyering.