Mighty Law Code of Conduct
When Mighty Law existed, its lawyers all agreed to follow a code of conduct designed to better align the incentives of personal injury (PI) lawyers with the incentives of its clients and society at large. The goal was to lead by example and move the personal injury industry to compete on better, fairer, less expensive legal services than what existed in personal injury at the time. Despite Mighty Law no longer existing, many of the same goals shape how Mighty's AI works.
The list, at the time, wasn't meant to be exhaustive, and was limited to only types of conduct that could both be measured and that didn't exist in PI then. For example, "we will only get paid if our client's case is successful" isn't on the list because, although it's measurable, it's the industry standard in PI. Likewise, our promise to always be truthful isn't on the list because, while it was unique to Mighty Law, it wasn't a metric that can be tangibly measured.
1.
If a client decides to leave within 60 days of signing, and we haven’t filed a demand or lawsuit, we won’t be owed anything ever, even if that client does eventually win their case without us.
2.
We never charge our clients a fee that exceeds 30% of gross settlement for a case that resolves pre-suit, or 36% of gross settlement for a case that goes to litigation.
3.
We further reduce our fee if, when a client signs up with us, they have an existing offer from the insurance company that we’re not able to improve upon.
4.
We further reduce our fee as the value of the case increases beyond a certain point.
5.
We will never enter into a quid pro quo reciprocal referral relationship with a medical provider or any other party we refer our clients to. We will not accept holiday presents, dinners, sports invitations, or donations to our charities from the people we refer clients to.
6.
Our lawyers will never be held to a settlement quota system or recommend a settlement for any reason other than it being in the best interest of a client.
7.
If our client needs financial assistance, we will dedicate resources to finding the most cost-effective financial assistance possible for the client’s specific circumstances, including facilitating interest-free friends and family loans.
8.
We will recognize mental health problems in the same way as we do physical health problems and weigh thoughtfully, with our clients, the pros and cons of including them in the settlement demands we make of the insurance company.
9.
We will make sure the status of our clients’ cases is always completely transparent, that all aspects of a client’s case and representation are accessible to them through our team and technology.
10.
We will pay, on the client’s behalf and without them reimbursing us, the cost of Mighty’s case management team to help clients navigate the journey after an accident and receive holistic help, beyond just the legal aspect.
11.
We will never focus on the total settlement (i.e. the topline amount) in our advertisements or in conversations with clients without making it clear how that is reduced by payments to the various providers or lienholders in their case first. In summary, we will never tell you how big the pie is without telling you how it typically gets sliced.
12.
If we can’t help a person and need to refer their case out to another lawyer who takes on their case, we will work with that lawyer to make sure the client pays a lower legal fee than the industry standard at the end of the case by discounting our co-counsel/referral fee by 10% of the total legal fee.