Code of Conduct
Mighty Law lawyers all agree to follow a set of standards and conduct designed to better align the incentives of our personal injury (PI) lawyers with the incentives of our clients. Our goal is to provide a better, fairer, less expensive legal service than what exists in personal injury today.
This list isn't meant to be exhaustive, and is limited to only types of conduct that can both be measured and that are unique to PI today. For example, “We will only get paid if our client’s case is successful'' isn’t on the list because, although it’s measurable, it’s the industry standard in PI. Alternatively, we’ve excluded our promise to always be truthful because, while it’s unique to Mighty Law, it is not a metric that can be tangibly measured.
1.
If a client decides to leave within 60 days of signing, and we haven’t filed a demand or lawsuit, we won’t be owed anything ever, even if that client does eventually win their case without us.
To help ensure we don’t overpromise to sign a client up only for them to be stuck once they have.
2.
We never charge our clients a fee that exceeds 30% of gross settlement for a case that resolves pre-suit, or 36% of gross settlement for a case that goes to litigation.
This is 10% less than industry standard today, which incentivizes us to be efficient and tech-forward with our services.
3.
We further reduce our fee if, when a client signs up with us, they have an existing offer from the insurance company that we’re not able to improve upon.
A client shouldn’t be worse off because they signed up with us. This incentivizes us to only represent clients when we believe we can do better. And if we don’t succeed, the cost of that should be on us and not the client.
4.
We further reduce our fee as the value of the case increases beyond a certain point.
The work we do to resolve a case that settles for $2 million, for example, is not 10x more than the work for a case that resolves for $200,000, so we shouldn’t get paid 10x more. This contributes to our overall incentives being in alignment with fairness to the client.
5.
We will never enter into a quid pro quo reciprocal referral relationship with a medical provider or any other party we refer our clients to. We will not accept holiday presents, dinners, sports invitations, or donations to our charities from the people we refer clients to.
We make referrals that are in the best interest of our client. Our decision-making is not clouded by problematic incentives stemming from special relationships, referral of cases to us, or being taken out to basketball games.
6.
Our lawyers will never be held to a settlement quota system or recommend a settlement for any reason other than it being in the best interest of a client.
We reduce the risk of our lawyers' personal incentives playing any role in the legal recommendations they make to clients because any motivation other than what’s in the client’s best interest isn’t ethical.
7.
If our client needs financial assistance, we will dedicate resources to finding the most cost-effective financial assistance possible for the client’s specific circumstances, including facilitating interest-free friends and family loans.
This ensures that part of the service we provide is helping facilitate financing, which can be an important lifeline to many clients during their time of need.
8.
We will recognize mental health problems in the same way as we do physical health problems and weigh thoughtfully, with our clients, the pros and cons of including them in the settlement demands we make of the insurance company.
Since mental health issues are often ignored in settlement negotiations, this ensures we’re helping the whole person instead of just our bottom line.
9.
We will make sure the status of our clients’ cases is always completely transparent, that all aspects of a client’s case and representation are accessible to them through our team and technology.
Knowing that our clients have a continuous view into what we’re doing makes sure the client, their case, and our communication with them are always top of mind for us.
10.
We will pay, on the client’s behalf and without them reimbursing us, the cost of Mighty’s case management team to help clients navigate the journey after an accident and receive holistic help, beyond just the legal aspect.
This ensures our clients have the help they need for various aspects of their lives that are impacted by the accident.
11.
We will never focus on the total settlement (i.e. the topline amount) in our advertisements or in conversations with clients without making it clear how that is reduced by payments to the various providers or lienholders in their case first. In summary, we will never tell you how big the pie is without telling you how it typically gets sliced.
This helps us live up to the standard of under promising and over delivering by ensuring clients are informed and aren’t misled from the moment they engage with an advertisement to the moment their case ends. This enables the client to make informed decisions on what’s best for them, including in some cases not proceeding with a case that won’t result in monetary compensation from their settlement.
12.
If we can’t help a person and need to refer their case out to another lawyer who takes on their case, we will work with that lawyer to make sure the client pays a lower legal fee than the industry standard at the end of the case by discounting our co-counsel/referral fee by 10% of the total legal fee.
This drives us to always try to contribute value to the client, even if we aren’t their primary counsel, and strive to serve as many clients directly as possible. This also reduces our incentives to refer to lawyers with higher fees.